A good password manager will keep you secure while making it easier to juggle the sheer number of passwords you need to be a person on the Internet. Review on Wirecutter 1Password remembers and automatically enters my passwords on all my devices - the only thing I need to worry about is remembering one solid, main password. Take action immediately to find your Master Password or rescue your data: Look for a Login item in your Personal vault named “1Password Account”. It may contain your Master Password. Export your data from 1Password while you still have access. You can then create a new account or vault and import.

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Recover Your Lost Master Password for LastPass

If your Master Password for LastPass is ever lost or forgotten, there are several account recovery methods to use to restore access to your Vault. If the recovery options below do not allow you to recover your Master Password, you will need to reset your LastPass account (to keep the same username) or create a brand new LastPass account and re-enter all of your data.

Please be aware that LastPass Customer Care has no knowledge of a user's Master Password. It is not possible for LastPass Customer Care to reset or change a user's Master Password if it is forgotten.

Additional resources:

Did you previously set up account recovery using facial recognition or fingerprint identification in the LastPass Password Manager mobile app?

Mobile account recovery allows you to use facial recognition or fingerprint identification (i.e., biometrics) for iOS or Android to reset your Master Password using biometrics if it is ever forgotten.

Using Android

Follow these instructions to reset your Master Password using mobile account recovery via biometrics for the LastPass Password Manager app for Android.

Using iOS - Face ID or Touch ID

Follow these instructions to reset your Master Password using mobile account recovery via biometrics for the LastPass Password Manager app for iOS.

Did you previously set up a Master Password hint/reminder?

If you previously set up a Master Password hint/reminder (either during account creation, when you last changed your Master Password, or by manually entering one into your Account Settings), you can have LastPass send you a clue in a reminder email.

Follow these instructions to reset your Master Password using a hint/reminder.

Have you changed your Master Password within the last 30 days?

You can revert to your previous Master Passwordonly if the change had taken place within the last 30 days. Please note that reverting means that your LastPass Vault will be restored exactly the way it was since the last Master Password change, which may result in data loss (i.e., any new items updated/added since the change will not be recovered).

Follow these instructions to reset your Master Password by reverting to your previous Master Password.

Did you previously set up SMS account recovery?

Using SMS account recovery will trigger the Master Password recovery flow as long as at least one of your browsers has captured a Recovery One Time Password (which is created by logging in to the extension at least once).

Follow these instructions to reset your Master Password using SMS account recovery.

Have you logged in to the LastPass web browser extension at least once from any browser?

Follow these instructions to reset your Master Password using a Recovery One Time Password on any web browser where you have logged in to the LastPass web browser extension at least once.

If you still cannot recover your Master Password using any of the options above...

Unfortunately, the very last and only option available is to Reset Your Account and start over with collecting data (e.g., sites, secure notes, form fill items, creating identities, etc.). This will permanently delete all of your stored encrypted data within your LastPass account, but your account status and some settings will remain untouched.

Related Articles

Lost 1password Master Password List

• How do I reset my Master Password using mobile account recovery on iOS for LastPass?
  
• How do I reset my Master Password using mobile account recovery on Android for LastPass?
  
• How do I reset my Master Password using a hint/reminder?
  
• How do I reset my Master Password using SMS account recovery for LastPass?
  
• How do I reset my Master Password using a Recovery One Time Password for LastPass?
  
• Change Your Master Password
  
• Manage Your Master Password Reminder
  
• Revert to Your Previous Master Password
  
• What is a Recovery One Time Password in LastPass?
  

Get help when you lose your device. Find out how 1Password protects your information and what you should do.

Your 1Password data is safe

1password Forgot Password

The secrets you keep in 1Password are safe from thieves and prying eyes, even if you lose a device.

Your 1Password data is encrypted with your Master Password. As long as you have a strong Master Password, someone who has access to your device won’t be able to view your passwords, credit cards, or anything stored in 1Password.

Any information about your passwords is also encrypted. An intruder won’t be able to see, for example, that you have an account for a specific hotel website, and figure out where you stay when you travel. Everything about the items in your vaults is hidden.

If you use a 1Password account, you have even more protection if your device is lost or stolen. You can deauthorize the device and regenerate your Secret Key, preventing anyone from using it to access your account. An intruder won’t be able to sign in to your account from other devices unless they also have your new Secret Key.

Don’t change your Master Password

You don’t need to change your Master Password if you lose a device, unless you have specific reason to believe that someone else knows it.

Your Master Password is never stored on your device. It cannot be compromised or discovered by someone who has access to your device, even if you use Touch ID or Apple Watch on your Mac, Touch ID or Face ID on your iOS device, or Biometric Unlock in 1Password for Android.

Change passwords for your other accounts

Although your 1Password data is secure and private, other apps or services may not have been designed to safeguard your data in the same way. If you use other accounts on your lost device, you should change the passwords for those accounts. 1Password makes this easy.

Learn how to change passwords with 1Password.

Access your data on other devices

If you have a 1Password account, your data is automatically backed up and available online. Losing a device won’t affect that data, which means you never have to worry if your device is lost, stolen, or otherwise unusable. To access your data, install 1Password on another device and sign in to your account.

Your data is also available on other devices if you sync 1Password with iCloud, Dropbox, or the WLAN server. To see your data on any other devices you own, install 1Password on them.

Find your lost device or erase it

Apple and Google offer tools to find lost devices or erase information from them:

• Learn how to find your iPhone or iPad
• Learn how to find your Android device

If you use a 1Password account

If you use a 1Password account, deauthorize the lost device and regenerate your Secret Key. Sign in to your account on 1Password.com to get started.

Regenerate your Secret Key

1. Click your name in the top right and choose My Profile.
2. Click Regenerate Secret Key.
3. Enter your Master Password, then click Regenerate Secret Key.
4. Download your new Emergency Kit, and store it safely.

1Password will ask for your new Secret Key and your Master Password on each device you’re signed in to.

Deauthorize the lost device

1. Click your name in the top right and choose My Profile.
2. Scroll down and clicknext to your lost or stolen device, then choose Deauthorize Device.

If you sync 1Password with Dropbox

Lost 1password Master Password Manager

If you sync 1Password with Dropbox, unlink your lost device and remove 1Password as a connected app:

Lost 1password Master Password Checker

1. Sign in to your account on Dropbox.com.
2. Click your picture in the top right, and choose Settings.
3. Click Security.
4. Scroll down to Devices, clicknext to your lost device, then click Unlink.
5. Click “Connected apps”.
6. Scroll down to “Linked apps”, clicknext to 1Password, then click Uninstall.

   If you see multiple copies of 1Password, uninstall all of them and set up 1Password to sync with Dropbox again on each of your mobile devices.

1password Master Password Reset

The device you unlinked won’t be able to sync any changes you make in 1Password on your other devices.